Focsec - Email deliverability issues – Incident details

All systems operational

Email deliverability issues

Resolved
Degraded performance
Started over 2 years agoLasted 13 days

Affected

Account management

Degraded performance from 7:35 PM to 11:00 PM

Billing, invoices and payments

Degraded performance from 7:35 PM to 11:00 PM

Updates
  • Resolved
    UTC
    Resolved

    The email delivery issues have been resolved. If continue to see our emails being wrongly flagged as spam, kindly notify us at support@focsec.com

  • Investigating
    UTC
    Investigating

    We are currently investigating email deliverability issues. This may result in emails from Focsec being wrongly flagged as spam.

    While we work on resolving this issue, please check your spam box for emails regarding registration, password recovery or support requests.