Focsec - Increased error rate on /ip API – Incident details

All systems operational

Increased error rate on /ip API

Resolved
Major outage
Started 13 days agoLasted 5 minutes

Affected

API

Major outage from 6:30 AM to 6:35 AM

Updates
  • Update
    UTC
    Update

    The outage was caused by a backend system process failing, all backend systems automatically recovered within 60 seconds. The operations team continues to investigating the root cause.

  • Resolved
    UTC
    Resolved

    This system has fully recovered. We are currently investigating this incident.

  • Investigating
    UTC
    Investigating

    We are seeing a increased error rate on all /ip API endpoints, resulting in error 500. We are currently investigating this incident.