Focsec - Notice history

All systems operational

API - Operational

100.0% uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
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Jul 2024

Account management - Operational

100.0% uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
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Billing, invoices and payments - Operational

100.0% uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
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Jul 2024

Notice history

View current status

Jul 2024

Wrong API request counts
ResolvedDegraded performance14 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. API requests are now being counted correctly again.

    The overall API request count shown for today (2024-07-03) may be slightly lower than your actual usage. Your actual API request limits are not affected by this.

    We apologize for any inconvenience this may have caused.

  • Investigating
    UTC
    Investigating

    The API request counts in the X-RequestLimit-RequestsMadeToday and X-RequestLimit-RequestsRemainingToday headers are not calculated correctly. As a result, the API request counts returned may be lower than your actual usage.

    Your actual API request limits are not affected by this.

    We are actively investigating this issue.

Jun 2024

No notices reported this month

May 2024

Temporary API outage
ResolvedPartial outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved. If you are still seeing errors please contact support@focsec.com

  • Investigating
    UTC
    Investigating

    A small number of requests received Error 500 when making API calls. The underlying issue was a misconfiguration on our backend. The estimated downtime was 1 minute.

API and account management outage
ResolvedPartial outage8 minutes
  • Resolved
    UTC
    Resolved

    All API and account management systems have been restored. The underlying issue was a fault on one of our cloud nodes. The total partial outage period was <4 minutes. If you are still seeing errors please contact support@focsec.com

  • Investigating
    UTC
    Investigating

    You may see network timeouts, error 502 or error 503 on some requests.

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