Focsec - Notice history

All systems operational

API - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.18%

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Jun 2022
Jul 2022
Aug 2022

Account management - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.19%

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Jun 2022
Jul 2022
Aug 2022

Billing, invoices and payments - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

Notice history

Aug 2022

Minor network disruption
  • Resolved
    Resolved

    The issue is now resolved. If you continue to experience issues, please email the support team at: support@focsec.com

  • Monitoring
    Monitoring

    Our hosting provider has notified us about a minor internal network routing disruption that started at 11:20 UTC and was resolved at 11:24 UTC. You may have seen a small number of requests resulting in a HTTP 500, 502 or 503 status.

API service disruption
  • Resolved
    Resolved

    The issue was resolved and all services should be up and running again. The underlying issue was a faulty database node behaving in unexpected ways. Our operations team will analyze this issue further to ensure it will not happen again. If you are still experiencing any issues, please reach out to support.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are seeing a significant increase in errors on the API and account dashboard. We are currently investigating this incident.

Jul 2022

No notices reported this month

Jun 2022

No notices reported this month

Jun 2022 to Aug 2022

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